Heat & Hot Water Problem

[Bob McIntosh]

So I live in an apartment currently that is supposedly a "luxury apartment", there are however quite a few things done wrong here to classify it as "luxury". Most notably the fact that between October and now, the heat and hot water (which are tied together) have gone out at least a dozen times (i think its more but have lost track...).

Now in our lease it specifically states the following:

Originally posted by "Lease":

We Promise, except if we are prevented by conditions beyond our control to:
A. Keep the Apartment and common areas fit for use as a residential community.
B. Keep the apartment in reasonable repair and make repairs within a reasonable time after you give us notice, unless you or guests cause the damage;
C. Comply with health and saftey codes except where you or guests cause the violation.

Now each time it does go out, the maintenance guy is here to fix it within an hour, for which I am greatfull (being in NYC without heat in the middle of winter really sucks). My question is do I have any room to argue with them about the fact that this problem keeps repeatedly happening... For the amount of rent I pay every month I believe a more permanent solution could be found and yet it has not.

Whats your thoughts?[/list]