Skip to content
×
Try PRO Free Today!
BiggerPockets Pro offers you a comprehensive suite of tools and resources
Market and Deal Finder Tools
Deal Analysis Calculators
Property Management Software
Exclusive discounts to Home Depot, RentRedi, and more
$0
7 days free
$828/yr or $69/mo when billed monthly.
$390/yr or $32.5/mo when billed annually.
7 days free. Cancel anytime.
Already a Pro Member? Sign in here

Join Over 3 Million Real Estate Investors

Create a free BiggerPockets account to comment, participate, and connect with over 3 million real estate investors.
Use your real name
By signing up, you indicate that you agree to the BiggerPockets Terms & Conditions.
The community here is like my own little personal real estate army that I can depend upon to help me through ANY problems I come across.
General Landlording & Rental Properties
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

Updated about 3 years ago on . Most recent reply

User Stats

11
Posts
2
Votes
Curtis Harrison
  • Investor
  • Utah
2
Votes |
11
Posts

Small Claims Court, Property Management Company won't take responsibility

Curtis Harrison
  • Investor
  • Utah
Posted

I hired a Property Management (PM) firm 5 years ago.  I've been paying them $135 per month for their 'services'.  Got an e-mail from zillow.com that my house was up for rent.  Contacted PM company and they tell me that the tenant has been gone for a week and they were going to start on the repair work.  I promptly fired the PM company for not telling me that the home was vacant, and for not finding me a new tenant before the home vacated.

So, 3 months later, I get served by the Tenants who are taking me and the PM to small claims court for $5000 to get their security deposit back.

0. Rental Agreement was signed by PM and Tenant, not by me.  Security deposit was held by the PM, not by me.

1.  PM said there was no move-in checklist, so all repairs could be taken out of the security deposit.

2. PM had their own people do all the repairs and charged tenants $2100 out of the $2700 security deposit.

3. PM did a walk through after the tenant vacated and did not involve me or the tenant in that walk through.

4. PM assured me that all these repairs would come out of the security deposit and would not be disputed since there was no move-in checklist from the tenant.

5. I FOUND THE Move-In checklist on the PM's website under my owner portal.  Told them where it was, and then when they looked, they found it too.  This is AFTER we got served for Small Claims court and after they completed all their repairs.

6. PM is willing to refund $300 in labor costs to the Tenant, but wants me to pay all the materials costs $375 for repairs I wouldn't have had done if I'd have known they weren't covered in the security deposit.

7. Tenants will settle for $2000, but PM will only pay $300 and they want me to pay the rest.

8. PM did not inform the tenant or me that the costs were going to be so high, and now they expect me to reimburse the tenant for the repairs that were done for pre-existing conditions that the PM fixed because the PM couldn't find the Move-In checklist.

Is the PM liable to the Tenant for a security deposit refund?

Do I (as the owner) have any liability towards the tenant or PM to pay for repairs done by the PM when they shouldn't have done the repairs in the first place?

Should I sue the PM for negligence, or wait for the outcome of the Small Claims court?

Should I encourage the Judge to hold the PM liable for all penalties in the Small Claims Court?

HELP !!!

Thanks for any and all advice,

Curtis

Most Popular Reply

User Stats

15,174
Posts
11,257
Votes
Joel Owens
Agent
Pro Member
  • Real Estate Broker
  • Canton, GA
11,257
Votes |
15,174
Posts
Joel Owens
Agent
Pro Member
  • Real Estate Broker
  • Canton, GA
ModeratorReplied

Generally in a small claims court case the first step is the plaintiff has to file a " statement of claim" outlining what the damages are for and why etc. A fee generally has to be paid and the amount depends on if they are naming one party or multiple parties as defendants in the case.

If you are named as a defendant then generally the Marshall will send personal service to you notifying of the filing with a case number established. You have a certain time to respond with an answer. You can also file a "counter claim" against the plaintiff. Once answers are received ( in the stated time) then the judge if they validate the case will give a court date. If the tenant (plaintiff) did not fill out the claim for the proper jurisdiction or other items that cannot be decided by the court the judge might invalidate the claim and not even give a case number and date. 

This is how it works in my area and yours may be different.

At this point you may want to confer with an attorney for at least looking over your items and giving you an idea of to settle with tenant and go after PM or not. It doesn't matter if you are right or wrong. The attorney will tell you how much time and money will be involved and the likely outcome and ask if you want to fight it or not. 

You do not just let the notice go by and do nothing. That will get a default judgment against you for damages in favor of the plaintiff.  

Have you actually received notice that the tenant HAS FILED and given you a copy?? The court will give you a copy with Marshall service to file an answer anyways.

The tenants might be bluffing to scare you into giving the security deposit back. CALL THEIR BLUFF. They might not even file. If they do file they might not be ready to go all the way through the court proceedings with the judge for the outcome. They might file to just show they are serious and get you to the table to negotiate a settlement before you go in front of the judge.

99% of the time people say they will sue and they don't. When someone does sue and file the papers they are generally serious on some level.

No legal advice.    

business profile image
NNN Invest
5.0 stars
3 Reviews

Loading replies...