Optional Housekeeping Amenities - Any Success Stories

[Al Williamson]

Has anyone offered their tenants a group discount on housekeeping services? If so, was it a success? What are some lessons learned?

[Roy N.]

Al,

In collaboration with the cleaning service we use during turnover, we offer our tenants an optional cleaning service.

Uptake in the regular service has been less than 10%, so not really a success.  However, we have found that tenants are calling the cleaners for periodic cleaning (windows, spring cleaning, move out).  Our student tenants seem to have embraced the service for move out .... which works well for us.