Avoid confrontations when renting unit(s)

[Michael Henry]

When I am accepting applications, I  immediately place them in a folder and advise the applicants that I will contact them after the applications have been processed. I don't even glance at their application when accepting them. Applicant often want to know their chances of getting the unit or tell me that they have all the money to move in immediately. I never can offer them an answer. 

BP members, what is the process you take when taking rental applications?