Maintenance and Tenant's Schedule

[Andrew Syrios]

Our properties are spread out over town and we normally have our maintenance guys call ahead of time to schedule a time since many tenants are really uptight about having people in their homes without their knowledge. I've thought this system was inefficient, but it was working fine when we were smaller. Do others just tell them we will fix the problem between X and Y and leave you a door hanger and copy of the work order or something like that when they come? Maybe give them a heads up that this is when we are coming, but can't reschedule unless we put you behind a few others or something like that? Please let me know.