what is Zillow doing for listing of rental?

[Huiping S.]

I listed a rental property on Zillow and paid for premium exposure to increase visibility. While I understand this may not be the best time for high demand, the lack of inquiries has been unusually low—something I’ve never experienced before.

When I searched for similar rentals in the area, I discovered that my listing does not show up properly. Instead, it is grouped under another address in the same community, which happens to have the lowest price. It’s similar to how apartment listings are grouped by bedroom count and price. However, I’ve never seen single-family home listings on Zillow presented this way. But some properties of same community is not under this chain and can be seen as  single listings.

If I don't scroll past the lowest-priced SFR listing in that chain, I can't even find mine. This is despite there being other similar single-family home listings in the area that are not grouped in this way.

I contacted Zillow about this issue, especially since when I search for my specific listing directly and click on the public view, it shows outdated information (e.g., old history) rather than listing it as available for rent.

What is going on with Zillow’s listing display? This is the first time I’ve had such few inquiries, and my research suggests Zillow might be selectively prioritizing certain properties, like the lowest-priced ones. Why is this happening? 

Thanks.