Who's Responsible For Water Meter Leaking

[Chris G.]

We have a condo in a building that's 3 stories and around 20 units. There's a home owners association and condo association that pretty much manage and take care of everything on the outside of the building and common areas. The tenant received their water bill and found it was $500 when it's typically only around $30. They had no clue why and found out through their neighbor that the utility water meter was leaking. It has been fixed but since it took them awhile the tenant received their second water bill for $350. I don't expect the tenant to be checking their water meter on the backside of the building since it's at an apartment style building so would this fall on the condo association or utility company to refund the tenant? Both seem to be ghosting the tenant and myself. 

[Theresa Harris]

I agree with the others, but would also have the tenant talk to the water company.  In cases like that for homes, they will often work with the occupant and usually lower the bill to more the normal usage.