Squirrels and other pests

[Jay M.]

I think I need a lesson on what I am responsible for as the landlord.

The tenants that occupy the upstairs unit of a duplex have been complaining about squirrels in roof area above their third floor bedroom. The squirrels are inside the ceiling walls and there is no access to that area. The lease mentioned nothing about pests.

I have used a trap to catch 7 or 8 squirrels over the past three months. When I catch a pair, a new pair moves in. I filled one hole in the eves without success. I am planning to cut some trees next to the house and will fill a hole when the weather allows me to get to the roof because I don't want the damage, nor do I want unhappy tenants.

Recently, they said that they are frightened that the squirrel will come inside the house and that they have talked about moving out - I didn't discourage this because they complain about everything. I had to explain to them that they should not call me when someone parks in front of their driveway. You know the type.

My question though - how would you treat the squirrel issue, and the tenant issue.