Listing a rental with BRHP

[Ken Chud]

Does anyone know the behind the scenes the process BRHP takes to list and promote properties  listed with them? 

Most recently, their only Landlord liaison that was responsible for the process had retired and they cannot find a replacement. This process is now picked up managed by a Counseling dept manager as a backup that i have no longer confidence in them actually paying any attn to that. Reason  for questioning is I am not getting any calls for a property i listed 5 months back. 

On related topic, on what day of the month does BRHP issue new vouchers?