advice in dealing with management

[Account Closed]

Hello,

The management company I have been using for a few years has been not so great. Something happened recently which led to me canceling their services very recently.  My area was affected by Hurricane Ian. We had a lot of people coming in to do repairs after the hurricane. The management company provided me with 2 options for tenants and I chose the one that seemed ok- they provided me with information that they had a clean background check and made 3x the rent. Well the tenant moved in January 2023 and stopped paying rent in May 2023. I had to evict them and the eviction was finalized end of June. Afterwards I found out they were working on construction/ self employed/ 2 men from out of state and area. If I had this kind of information, I would have never accepted them.  On of the agents from the management company said she would have given back the placement fee because she knew the circumstances with the tenants seemed off. I asked the management company to waive the placement fee to find a new tenant given the circumstances and she said she could waive her fee but not the one who found the tenant.  Once I entered the home- the AC was set to 65 degrees. I found out that although the tenants had been helped to fill out the electric bill, they had not paid the deposit so it was never changed from my name. My AC bill was +1000.  I had my account on auto pay and hadn't realized the situation until after they moved out. The management company acknowledged they screwed up and she offered me to reduce the management fee by half moving forward but I said I'd rather manage it myself  and I did. 

The management company was still/ is still managing 3 other rentals for me. I saw the management company waived the management fee for May 2023 on the evicted house but recently I saw she charged me the management fee for June 2023. She said that it was legally within her right to charge it.

On one of the other rentals they were managing- the lease ends at the end of October. I noticed that she charged me the renewal fee 500+ dollars for this home- even before the lease ended. 

I gave her notice today about ending the management contract but I am obviously not happy. There have been several other issues with this company. I wasn't sure beyond firing them, if there's anything else I can do. I am not happy that she charged a renewal fee for the lease even before this lease ended.

Thanks