Property Management, Tenant Seeking Rental Assistance

[Christian Ehlers]

Hi! I've had a client buy a rental property recently and received this message from their new tenant 

"Goodmorning! I've been in the process of getting rental assistance for the past two months. Are you able to send me a formal demand for rent/eviction? So i get the rental assistance?"

This is in New Hampshire. I'm curious how everyone here would handle this? We have been told she wants to stay, though obviously she needs to pay to stay so we want to make sure the owner goes about this the right way up front. 

Thanks BP!!