Tenants not allowing access due to immuno compromised

[Tracy R.]

Hi, has anyone dealt with tenants who claim they are immuno compromised?  Is this a "protected class"  (rental is in Virginia)

This tenant has had a minor electrical repair issue over the past year, but when I send someone there (at her request), and they wear an N95 mask (at her request, and I make sure they have one), she either won't let them in, or she balks at letting them in.  

I've also needed to go inside a couple times over the past 2 years (minor HVAC issue), and she's done the same with me too.  The one time I was in there, I noticed the 2 rooms I went through were extremely messy also. 

Her lease is up soon, and I just sent her a new one, with a new clause about LL doing approx quarterly inspections, with min of 72 hrs notice.  

And that's when she said she is immuno compromised, and quarterly is too often, and if anyone comes in they have to wear an N 95 mask, sanitize their hands and wear gloves, wear booties, and if they've been in contact w Covid in the past 14 days, they cannot come in


So now I worry, if a bigger issue happened (leaking pipe, etc), would she even tell me, since she obviously doesn't want me or anyone else inside? And is she hiding something else too?

Would love to hear any thoughts/feedback - should I just send her a non-renewal letter at this point, since she has refused to sign the lease w the new clause?  Or did I shoot myself in the foot by giving her a chance first by sending a new lease?