Scaling and hiring a VA

[Jake Silverman]

Hi, currently manage 15 apartments across five buildings. I work a full-time job in advertising and have been property managing on the side. I was just requested to manage three large apartment buildings with a total of 120 units.

I use Buildium and so far have been able to manage it all by myself but as I start the scale, I am looking for a virtual assistant to help me handle incoming calls for maintenance, coordinate that maintenance and do some level of bookkeeping. I have scheduled a bunch of calls with different virtual assistant agencies, but I wanna know if anyone has had success with virtual assistants. Are there any agencies to avoid or ones that you would recommend?

[Phillip Austin]

@Jake Silverman RTM stands for remote team member.

@Brad Larsen already gave you a great recommendation in Annequim. I second that referral!

Also, if you're going to be managing that many units, I highly suggest switching from Buildium to AppFolio. The features within AppFolio are much better when managing at scale. Yes, it's more expensive than Buildium but it's well worth it. I've used both!