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Updated over 1 year ago on . Most recent reply
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What are your most out of scope requests from high maintenance tenants?
I have a MTR that is just a room in a 2 bed condo. I have a new tenant saying they will come in at 10. Now this unit can't have keyless locks and we discussed I have to met her on arrival and I thought no problem 10 am. Next email says her plane will get in at 10:30 pm meaning she won't be at the unit until midnight and her husband is coming to help with the bags...OK. I don't live there and the other room is a night worker so I pretty much have to go meet her. I get a call before she gets on her plane confirming her arrival and asking will I pick up food for her and her husband since they get in so late. Well no... (I thought just plan better). Next night she lost her keys and calls at 10:00 pm, is there an onsite manager. No. Two days and she may be too much.
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@Karl B. I was floored about the food request as was my family. One of my 20 something sons said "does she know what your role is as her landlord" I think she is probably a bit spoiled.
@Nathan Gesner For apartments I typically have a process and there are no midnight arrivals. I just missed confirming that she would be in at 10 PM and not AM and at that point I should have said we don't do late arrivals. This is my only room for rent and I think I will just put that in the description from now on but the lock box at a charge is a good idea.