Property Management Protocol For Coin Laundry

[Frankie Renaldi]

Hello BP World,

Having a debate right now about common protocol.  My wife and I are RE Brokers (37 years combined in the business), investors, and now own a PM company.  We are taking on a client group that has some buildings w/ coin laundry.  Currently their PM retains the coins and sends the total to the owners in their distribution payments.  The way I'm understanding this is the PM is collecting, rolling and depositing.  Is this standard protocol?  I can't see hand rolling quarters being a great use of time.  Current PM is not taking them to coinstart, full amount is being deposited (I guess there is a chance PM is lying about the amount to compensate for coin star).  What are your thoughts on expectations or if you have any helpful direction for us.  Thank you all in advance!