Wear and tear vs. damage and how to deal with tenants threatening a bad review

[Micah Smith]

Hello,

I have let a tenant know I would be charging for a couple things, including a pretty bad water stain on a nice new wood coffee table. Tenant complained that I wanted to charge for the stain, for diminished value of the table. I decided not to charge her so she didn't leave a bad review, but I think she should have paid, it would have shown integrity. Is something like this considered damage or normal wear and tear? It was not a small, minor water stain. And it was a nice table before they marred it.