Tenant window complaint

[Jeffrey Naeger]

Hello group! I need some help if you all wouldn't mind giving me input. Me and a business partner have a property in Corpus Christi Texas . We are new to the BRRRR method and landlording. Boy did we learn a lot on this first property. We have had a tenant since Oct,2022. Several maintenance requests placed since then but none unreasonable considering the **** contractor that did the work. Recently got a maintenance request for a window that had a small crack in it but now the tenant opened that crack up supposedly while replacing the curtain rod. Ofcourse she claims it's cold outside and merely covering it for now and also unsafe for her 2 kids. I need to know if I'm obligated to fix this or not? Tenant overall has been good, and we as landlords have been very timely . Im a firm believer in you be a good landlord , your tenant will pay on time and take good care of your property. Thank you for your wisdom And insight on this.