Anyone having difficulty getting Rental Licenses in the eClipse in Philadelphia?

[Tim Cao]

Investor and property manager in the city of Philadelphia and have been doing this since 2015 and have successfully pulled dozens of rental licenses in the last 8 years.  Within the last  2-3 months, I've tried to pull about a dozen rental licenses on the eClipse system.  Almost all of them have been kicked back at least once.  I think about half of them has been going back and forth with someone at License & Inspection.  It feels like each time they send it back, they are picking on something else.  Usually they are picking on something on the supplemental information form.  Sometimes directions to fix the applications are vague with no specific directions.  On a few cases, their issue with the application is wrong and I have to write a note and upload it to them since there is no chat feature.  Is anyone else experiencing the difficulty I am?  If so, is there anything we can do?  Does anyone have any insight on what's happening at L&I?