Anyone having difficulty getting Rental Licenses in the eClipse in Philadelphia?

[Account Closed]

Investor and property manager in the city of Philadelphia and have been doing this since 2015 and have successfully pulled dozens of rental licenses in the last 8 years.  Within the last  2-3 months, I've tried to pull about a dozen rental licenses on the eClipse system.  Almost all of them have been kicked back at least once.  I think about half of them has been going back and forth with someone at License & Inspection.  It feels like each time they send it back, they are picking on something else.  Usually they are picking on something on the supplemental information form.  Sometimes directions to fix the applications are vague with no specific directions.  On a few cases, their issue with the application is wrong and I have to write a note and upload it to them since there is no chat feature.  Is anyone else experiencing the difficulty I am?  If so, is there anything we can do?  Does anyone have any insight on what's happening at L&I?  

[Kevin M.]

Yes it’s like pulling teeth recently. And they aren’t consistent in their standards. 

For example- only properties purchased in the last 6 months are supposed to require the proof of ownership in the form of the deed or settlement sheet, yet the system now requires it for every application. 

I am on eclipse every day pulling licenses professionally and they get kicked back almost every time for one reason or another.

My theory is that they’re doing it intentionally behind-the-scenes to curtail eviction filings. Leadership at these administrative agencies have no incentive to make it efficient for property owners since there is no competing agency to go through. They create a dozen hurdles in order to slow down or prevent the licensing process and therefor limit evictions before they can even start