Tenant refusing to pay invoice for service call

[Alan Craft]

Hello,

We have a rental property in Northern California and the tenant reached out a few months ago indicating that the oven wasn't holding temperature.  Our property manager reached out to a local appliance company and had the oven checked.  The technician stated that it was holding temperature fine.

The management company informed me over text that they would charge the tenant for the service call since there was no problem with the appliance.  Fast forward 3 months and the tenant is refusing to pay the invoice and stating that she wants a new stove due to the age of the current one.  The current stove is less than 4 years old.  

Am I right for asking the tenant to pay for an unnecessary service call?