Handling frequent repair requests- low shower water pressure

[Shannon Wang]

Hi BiggerPockets community,

Need some advice on this situation and appreciate your feedback!

Tenant has been great for the past 5 months, paying rent on time and not contacted us for repairs at all.

In the past month, they've already contacted us 4x for different repair items, including slow water stream from kitchen faucet (replace), outside mailbox not shutting tightly (easy fix here), and the latest are: low shower water pressure in master and the garage door not working properly (sounds like it's still functional but they're having to align the sensors from time to time). 

In terms of the low shower water pressure, when we went to check, it's functional but the water stream is not as strong as they'd like. Tenant reports they've cleaned the shower head but that didn't fix the issue. We had a contractor go out there once and they didn't find anything that need fixing. The low water stream was only confined to the shower head and no where else. Since the shower is functional, are we liable to get that fixed to meet the safety criteria of the unit? I know in Texas we have 7 days to address repair, but does this include a functional shower that's not working at their preference?

Garage door- also sounds like it's working and it was working when they moved in, but the sensors may have become misaligned if someone knocked it out of alignment or with time. Should we address this issue too?

[Bruce Woodruff]

Those requests sound marginal to me. I'd fix them this time, but if the requests keep coming at this increased rate, I'd politely offer to let them out of their lease. Did someone new move in there?