When do you give rent credit to tenant?

[James Kim]

Hi,

I was curious when any of you as landlord have given credit on rent to tenants? Would a situation where an appliance fails and repairs take too long (even though you acted asap to get it repaired) warrant a credit? Would inconvenience to the tenant in any way warrant one?

I'm not a fan of it unless it was something the landlord just sat on and didn't deal with it in reasonably quick time. But was interested to know when you might have given one.

thanks!

James