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Updated over 2 years ago,
PM Not Comply with Owner Requests (Eviction/Part Payment)
Property in Georgia. Tenant was late in May (paid May 19). Tenant did not pay in June. Demand Letter (Pay or Quit) sent 6/13 asking full payment using certified funds. In Pay or Quit period, Tenant paid only $400 out of $2900+ full payment. PM accepted the partial and issued another demand letter 6/16. PM advised this will reset the date of Pay or Quit. I immediately consulted my attorney and was advised you lose your ability to file eviction in June if partial payment was accepted. I immediately advised PM in writing to issue refund of $400 and start eviction filing upon refund issuance. I was met with silence. The PM contact also stated something very unprofessional, i.e. calm down I have done this for 20 years, I am just telling you the law. I don't have time to be on the phone and I have to answer other owners. The PM is wrong. The issue is they do not provide a response of request to refund $400 and the do not answer phones. Additional issue they allowed 1) 2 unauthorized occupants 2) Unauthorized pet presence - they decide to not charge the $500 fine the lease allowed. At this time I am determined to evict. In order to do that the partial payment must be issued. I don't want to drag on for months due to PMs foolish decision making. There was no direct way to contact the head of the Atlanta branch who oversee the PM that works directly with me so I found this higher level person via his Linkedin Profile and sent a message via Linkedin. There is no response. Please advice: how can I get the PM to comply with my requests. Should I report them to the Commission? Should I ask my attorney to write demand letter? I need PM to do what I ask them to do and timely so I am not deprived of the ability to evict. Thank you.