Landlord responsibility broken glass

[Nikoo N.]

My tenant says that her glass shower door shattered out of no where when no one was in the bathroom (this is the second time in one year). I do not know how glass breaks with no point of contact but that is beside the point. Last time I replaced the glass door. This time she request I just put in a shower curtain which is fine but is also requesting I send someone to clean up all the glass. Is that my responsibility? Would you send a cleaning lady or simply send your handyman to replace the door and expect tenant to clean up the glass? 

[Nathan Gesner]

I've never broken a shower door. I have dozens of rentals with shower doors that have never broken. Some are decades old with dozens of different renters living there.

Two doors in one year by the same tenant? She must be slamming them open or closed.

I would not have cleaned it up. I would have charged her the second time. I would have removed the hardware and made her pay for a curtain rod and curtain. When her lease is up, I would not renew.