Waiting over 7 months for ERAP, really can't do anything?

[Adam A.]

NYS's ERAP program has had everything they've needed to complete my tenants case and either accept or deny some kind of payment for over 7 months now. My courts tell me I can't evict for any reason while that is pending. Is there seriously nothing I can do about this, this is for a tenant who hasn't paid since the start of the eviction moratorium back in 2020 nearly 2 years ago. I would've never attempted this program if I'd known that ERAP wasn't going to even attempt to do their job. They received over 2 billion dollars to get money out to people in need, a EMERGENCY program, and they haven't made a decision after nearly 8 months. They literally need to review less than a dozen documents.

This is either NY's way of simply extending their eviction moratorium, or ERAP is the most grossly incompetent use of taxpayer money I've ever seen in my life. When their case started, the 12 months worth that ERAP would've been able to compensate the cost of their owed rent. Now it's well over 17 months, ERAP isn't even going to possibly pay it all even if they send their maximum amount. I'm not even going to go into all of the conflicting and incorrect information they've given me the numerous times I've called. These tenants are causing problems with others in the building, disorderly and more and more ruining the apartment.

I've recorded all of my interactions with ERAP. Is there really nothing I can do as a small time landlord but wait and pray that they actually do their job some day?