Lowering Rent Since Tenant Doesnt Have A/C?

[Chris G.]

I have a tenant that put in a complaint the a/c was leaking and not working sometimes so I sent the vendor out and they did a leak test and found what part it needed to be replaced. It was put in 2019 so it's relatively new and covered under warranty. The have to get the part from the actual manufacturer (I called 3 vendors and they all would have to order directly through the manufacturer). It won't be in until April 4th and another day or so to install, it'll be around 3-4 weeks the tenants wouldn't of had a/c and they want to know if I'll be doing thing because of that. Is there anything I should do like lower rent for the month or something? I'm not sure if that's my responsibility or just how life is.

[Nathan Gesner]

Quote from @Chris G.:

I have a tenant that put in a complaint the a/c was leaking and not working sometimes so I sent the vendor out and they did a leak test and found what part it needed to be replaced. It was put in 2019 so it's relatively new and covered under warranty. The have to get the part from the actual manufacturer (I called 3 vendors and they all would have to order directly through the manufacturer). It won't be in until April 4th and another day or so to install, it'll be around 3-4 weeks the tenants wouldn't of had a/c and they want to know if I'll be doing thing because of that. Is there anything I should do like lower rent for the month or something? I'm not sure if that's my responsibility or just how life is.

My response is the same as Jon's: if the tenant owned the house, they would still be waiting four weeks for the part. You responsibility is to maintain the home, which you are doing by responding quickly. The international supply chain is not your fault.

I also have to question why A/C is necessary in March? 80 degrees is not A/C weather. They can put on shorts and t-shirts, turn on the fan, open the windows at night, and survive.

There is no justification for a reduction in rent, apologies, or anything else. Keep doing what you're doing.