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Updated almost 3 years ago,

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3
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0
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Natalie Keller
0
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3
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Renter ran into garage and paid for repair without asking us

Natalie Keller
Posted
Hi all! 

We are new to this and these are our first renters.
Here is the scenario:
The renter reported an incident from earlier in the day.

" I went to back up and did not realize the garage was open 3/4 of the way. ( I am assuming it stopped due to being too cold). that said my car hit it and so my husband called a repair guy and he came out and fixed it to be functional. The cost was 550 and we paid it already. The repair guy did say that he recommends getting a new one due to it being 20 years old. I am not sure what you feel we should do next about payments etc. as it was an accident but the garage door did not open all the way."


What are your initial thoughts? how should we handle the situation? What should be our next steps?

Thank you,

Natalie

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