Toilet nightmare (and how property management is dealing with it)

[Chris Roush]

I hate to post about the cliché problem of a toilet not flushing at 2 AM, but I'm currently dealing with this problem with a particular property under management. They have received 3 emergency calls (and charged me accordingly) on a toilet that continues to be a problem over the last several months. I've now spent $700 on a toilet over the last 2 months because of emergency call fees, and I'm wondering if/when to start holding the property manager accountable for the repairs they are performing.

If I do need to be holding the property manager accountable for repeated emergency calls on the same problem, how should I go about approaching them with the problem? After $700, I would've just replaced the toilet rather than trying to fix it 3 times. Thanks for your input!