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Updated about 3 years ago on . Most recent reply

Charge for re-keying after tenant move-out
Do you charge tenants a fee for re-keying the door locks upon move out, IF they turn in the keys to you? A co-worker of mine recently mentioned to me there is a re-keying fee ($80) upon move-out that will be subtracted from the security deposit for the apartment she is thinking to move into. She found this odd and so did I. My impression is it is a normal turnover expense that landlords have to bear as a cost of doing business. Plus I would argue this doesn't qualify as a "damage" that could be subtracted from the security deposit. (I also find $80 quite high when there are locks now that can be re-keyed in place and the only expense is making copies of a new key) If the tenant lost or didn't turn in the key then absolutely that's a different story and there should be a charge.
Would like to get some other landlords' opinions on this!
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- West Valley Phoenix
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I've used only Kwikset 'Smart Key' locks for years now. You can change the key in seconds with the tool provided. Just keep the extra keys and change them as often as you need to. No need to charge anybody anything.