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Updated over 11 years ago on . Most recent reply

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549
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Clay Manship
  • Indianapolis, IN
310
Votes |
549
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Buying Property With Tenants In Place: What To Do?

Clay Manship
  • Indianapolis, IN
Posted

Hey all-

My first deal is a single family home with tenants already in place. They are paying $650/month in rent, and have been paying and paying on time since their lease began in July of this year.

I was skeptical about buying a home with tenants already placed, however, the immediate cashflow and the condition of the home was enticing. What made me feel better was seeing that the tenants were screened and placed by a local property management company who has been collecting the rent as well.

Wanted to ask you veterans if you have ever run into this, and what you would do. I have been told it would be a good idea to get an estoppel from the tenants, and it would be a good way for me to introduce myself as well. Nobody likes change, including tenants--I get that. I just want to make the transition for them (and myself) as seamless as possible. Thoughts?

C

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13
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Nancy H.
  • Investor
  • Concord, NH
2
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13
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Nancy H.
  • Investor
  • Concord, NH
Replied

Clay,

I just closed on a fully occupied 5-unit MF. You are right that no one likes change, and so my first goal was to reassure them that things would continue business as usual (at least at first). I bought from a seller who is a well-known and well-reputed landlord in the city, and I did so specifically because his property management philosophy and mine are well aligned.

As soon as we closed, I sent all tenants an introductory letter with a little bit of information about myself, my contact information, and I told them I'd be following up by phone to arrange a brief in-person meeting so we each would have faces to put with names. Within a few days of them receiving the letter, I met with each tenant and brought them a small gift.

When we met, the conversations were cordial. I asked them if they had any questions or concerns. If they did, I addressed them. I also asked each tenant, diplomatically and without throwing the door open to requests for major upgrades, if there were any small items in the unit that they felt required attention. Most had nothing. A couple had small items that I agreed would be good to tend to. And even if I did not agree, my intent was to reassure them that I will be as responsive as the previous owner. I've been working through the short list of items, and everyone seems fine with the transition.

Good luck to you!

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