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Updated almost 6 years ago, 03/24/2019

Account Closed
  • Washington, DC
6
Votes |
42
Posts

Loan officer not communicating

Account Closed
  • Washington, DC
Posted

I have a FHA loan pending with bank of America. I did inspections and appraisal. During the process, my loan officer resigned for family leave. The bank transferred my case to another officer. I spoke with the new officer only once since the transferred. Which is about 3 weeks. When I called, he doesn't answer or return my phone calls. My previous officer was in communication at all time. closing date is April 1.I had the same loan amount approved by wells Fargo's underwriter. All I needed was to bring a contract.I decided to go with Bank of America because my previous officer was very professional since day one. Should I go back to wells Fargo? Any suggestions? My agent said that the only downside is that I have to pay for another appraisal.

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