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Updated about 6 years ago on . Most recent reply

Account Closed
  • Washington, DC
6
Votes |
42
Posts

Loan officer not communicating

Account Closed
  • Washington, DC
Posted

I have a FHA loan pending with bank of America. I did inspections and appraisal. During the process, my loan officer resigned for family leave. The bank transferred my case to another officer. I spoke with the new officer only once since the transferred. Which is about 3 weeks. When I called, he doesn't answer or return my phone calls. My previous officer was in communication at all time. closing date is April 1.I had the same loan amount approved by wells Fargo's underwriter. All I needed was to bring a contract.I decided to go with Bank of America because my previous officer was very professional since day one. Should I go back to wells Fargo? Any suggestions? My agent said that the only downside is that I have to pay for another appraisal.

Most Popular Reply

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5,116
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Kyle J.
  • Rental Property Investor
  • Northern, CA
5,172
Votes |
5,116
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Kyle J.
  • Rental Property Investor
  • Northern, CA
Replied

If you start completely over with Wells Fargo, you’re not going to be able to close on April 1st. They’re not going to be able to fund that quick. With closing that soon, I would keep pushing BofA. Ask to speak to your loan officer’s manager if he won’t call you back, or for another loan officer who’s more responsive.  

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