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User Stats

2
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2
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Xima Grube
2
Votes |
2
Posts

STR Virtual Assistant Service

Xima Grube
Posted

What STR virtual assistant service are you using? I've heard of extenteam, onlinejobs.ph, remotejobs.io, and am just starting the process of evaluating so I'd love recommendations. How much are you paying hourly and monthly?

I am looking for the typical virtual assistant profile where they are managing guest communications, hospitable (my PMS system), turno and the cleaners, any emergency and handyman requests, etc.. I'd want them to already have this experience.

I currently manage 4 properties (3 of them are STR) and looking to onboard more properties. If I'm able to get an assistant, I know I can take on more properties without losing quality for the high season of winter.

Thanks! 

User Stats

1,990
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1,529
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Andrew Steffens
Pro Member
#4 Short-Term & Vacation Rental Discussions Contributor
  • Tampa, FL
1,529
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1,990
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Andrew Steffens
Pro Member
#4 Short-Term & Vacation Rental Discussions Contributor
  • Tampa, FL
Replied

I found ours through Fiver years ago.  They have been with me since 2020 I believe.  I interviewed extenteam and was not impressed.  I had a good experience with CyberBacker before.  Good luck!

  • Andrew Steffens
  • [email protected]
  • 813-563-0877
  • User Stats

    2,157
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    1,243
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    Sarah Kensinger
    Pro Member
    • Real Estate Consultant
    • Ohio
    1,243
    Votes |
    2,157
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    Sarah Kensinger
    Pro Member
    • Real Estate Consultant
    • Ohio
    Replied

    Micheal Sjogren with STR Secrets offers VA services for his students, and in the last year opened it up to the public. We haven't used them but heard many many good things about the VA's that come from his connections.

  • Sarah Kensinger
  • [email protected]
  • 330-557-3021
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    User Stats

    120
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    Replied

    I currently have two that are fantastic and have had 5-6 over the past three years. Just like anything else, do your research and develop a specific criteria. 

    User Stats

    49
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    24
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    Thomas Shepard
    Pro Member
    • Rental Property Investor
    • Cookeville, TN
    24
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    49
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    Thomas Shepard
    Pro Member
    • Rental Property Investor
    • Cookeville, TN
    Replied

    Hi Xima,

    I personally rely on Virtual Assistants to help me with lead prospecting, calls, admin tasks, property management, and social media. They've been a tremendous help in managing my workload. I'd be happy to share insights on how to effectively utilize a VA and the value they can bring to your business.

    I’ve also sent you a message so we can connect and discuss this further.

  • Thomas Shepard
  • User Stats

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    Drew Sygit
    Property Manager
    Agent
    #2 Real Estate Horror Stories Contributor
    • Property Manager
    • Royal Oak, MI
    4,707
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    8,109
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    Drew Sygit
    Property Manager
    Agent
    #2 Real Estate Horror Stories Contributor
    • Property Manager
    • Royal Oak, MI
    Replied

    @Xima Grube few, if any, will ever do as good a job as you:(

    To have any hope of success, what written procedures or video tutorials do you have regarding what you want them to do?