Require Tenants Make a Relocation Expenses Claim?

[Greg Hoffmann]

Hi Folks

I have a duplex in CA and the lease requires the tenants carry a renter's policy. Recently there were some maintenance issues that required they vacate the premises and stay in a hotel. I've agreed in principle to reimburse them for the relocation expenses but I want to require that they first make a claim through their insurance, and I'll cover what remains. 

Does anyone know if this is legal or even the "regular" order? Could they claim that they're entitled to reimbursement immediately and in full from me?  It doesn't seem right that I'd have to just take it in good faith that they'll submit the claim on my behalf after they've already been made whole.

Additionally, I've prorated the rent/utilities for the full number of days they were out of the premises.