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Updated 5 months ago, 08/06/2024
- Real Estate Broker
- Naples, FL
- 6,551
- Votes |
- 9,365
- Posts
Ongoing Problems--CONVENTUS LENDING AND SHELLPOINT SERVICING
I got two loans from Conventus a few years back. Their original servicer did a good job. They transferred servicing to Shellpoint. This has been a nightmare.
To me it appears conventus doesn't care. However, because Shellpoint has CONSISTENTLY FAILED to properly credit my accounts over and over, it is a non-stop string of emails stating I am past due, blah blah blah. NEVER MISSED ONE PAYMENT. NEVER A DAY LATE.
Their servicer Shellpoint now claims I owe THOUSANDS more than I do.
Conventus pushes everything on Shellpoint.
Isn't conventus responsible for the actions of their agent.
Do I have legal cause since their payoff figures are not even close to correct.
I have the amortization schedule with check number written to each payment due.
Can't put up with EITHER of these companies any more.