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Updated 7 months ago on . Most recent reply presented by

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John Thedford#5 Wholesaling Contributor
  • Real Estate Broker
  • Naples, FL
6,551
Votes |
9,365
Posts

Ongoing Problems--CONVENTUS LENDING AND SHELLPOINT SERVICING

John Thedford#5 Wholesaling Contributor
  • Real Estate Broker
  • Naples, FL
Posted

I got two loans from Conventus a few years back. Their original servicer did a good job. They transferred servicing to Shellpoint. This has been a nightmare.
To me it appears conventus doesn't care. However, because Shellpoint has CONSISTENTLY FAILED to properly credit my accounts over and over, it is a non-stop string of emails stating I am past due, blah blah blah. NEVER MISSED ONE PAYMENT. NEVER A DAY LATE.

Their servicer Shellpoint now claims I owe THOUSANDS more than I do. 
Conventus pushes everything on Shellpoint.
Isn't conventus responsible for the actions of their agent. 
Do I have legal cause since their payoff figures are not even close to correct.
I have the amortization schedule with check number written to each payment due.
Can't put up with EITHER of these companies any more.


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