Title Company Ethics and Regulations

[Denise White]

Complicated:  Our Closing agent, at a local title company, is the in-law of the Buyer of our home.  I'm the Seller's agent (of course-my home), and the Buyer's Agent for the buyer of our home.  I found out later that the Closer and the Buyers are related, living next door to each other.  Everything was going excellent up to the day before closing.  Very long story...short..the Closer stated to the Buyers/My clients, that we had another offer on our home, and it was no longer available.  We did not close the next day, as scheduled, and the Closing Date Modification expired that day, BUT that does not release the Buyer from the purchase agreement. They went out the next day and put an offer on another home with another agent, of the home for sale.  That other agent never checked in with me to see that I have an Exclusive Buyer's Agreement, and if the Purchase Agreement, on our home was terminated (which is not).   

Not only am I the Realtor working with the title company, but we are clients of the title company (Sellers).  The Closer went around me, to my Buyers (Closer's in-laws), and repeated everything that was said to them, by me as a title client (Seller) and as a Realtor.  I'm trying to figure out where to find information about my rights as a customer/client with the title company, and as a Realtor.  I have emails that the Closer stated she did talk with my Buyers.  

Buyers walked, other Realtor placed a contract on another house, for the Buyers (down the street from ours), Title company employee caused our home to fall out of escrow.  

Thoughts???