Need Legal Help for Wells Fargo / not owning up to an error

[Ean McNaney]

Wells fargo froze my accounts because i mentioned to a branch employee that i did not recognize a small ( $7 ) charge . I later found out that the fraud dept. froze all my W.F. accounts not just the one with the suspicious account which in turn restricted me from accessing my online account , withdrawing or depositing money ( a teller actually handed me 500 something dollars i was trying to deposit ) as well as make any payments to any other companies as well as Wells Fargo themselves for 45 days .  Over this time i went in to the branch 5-6 times with them telling me to contact the online department but they would tell me they could not talk to me and i needed to go to the branch etc. 

 After a fourth visit the problem was fixed and i was able to access my accounts but after over 40 days of it being suspended with no real explanation of why and missing 6 payments which in turn dropped my credit score over a combined 140 points now preventing me from getting a refinance on my home among other things . I am a real estate investor and rely completely on loans . I can not get approved for any loans with a 540 credit score and dropping because my low credit is continually affecting my life .

 What i really do not understand is why i had to do all the legwork , phone calls , emails and visits to the branch for a mistake made by wells fargo . Even though i have an explanation from the branch manager explaining how all negative marks should be removed and late fees reversed , still i received a call from wells fargo Wednesday the 15th telling me wells fargo will not be held responsible for any negative remarks .Wells Fargo would not even remove the missed payments to there own bank due to them locking me out . It is pretty obvious that if my account is frozen i can not make a payment to the bank that froze the account in the first place

Consequently because my wells fargo account was closed , Home Depot locked me out of my account as well since i had Automatic payments set up to be pulled from my Wells Fargo accounts and when they tried to make the monthly payment it was marked as missed

 Now after 8 months of back and forth the executive office as well as $400 spent on credit repair companies, executive office finally got back to me with a very impersonal letter that talked nothing about why my accounts was frozen let alone that it even happened. What was most concerning was that she even claimed that she reached out to the branch manager Marcus Jones and he told her that my account was never frozen but i went up and spoke with him later in the day and he says he never talked to anyone from the executive office about my case.

Im looking for some type of legal help since nothing else is getting through to these people

Thanks