Inspector did not Perform all services

[Matt N.]

We had an inspector come out to inspect our property and perform the sewer lateral inspection. General inspection was fine. The guy spent most of the time talking and bashing other companies but it went ok. Sewer later - not so much. He was supposed to do a full sewer lateral inspection. In my area, that typically means scope the sewer lines and provide a video of it so we can negotiate with the seller. This inspector showed up, stuck the tools in and said it was way too clogged and he wouldn't be able to do it. As this is a distressed property, we understand that this makes sense and I guess we aren't paying him to Snake the sewer lines to get everything out. Where I am stuck is that this inspector then left, called us and said he couldn't do it and gave us the information to send all the money for it. We had to call another person out to snake it and are asking him to go back out there to perform the services that we thought we were going to get. He said no.

Any thoughts on this one? Anyone have similar experience? The next course of action would presumably be him getting his attorney and going after the $200 for the sewer scope. 

[Brian Mathews]

I hope you aren't expecting him to come out and do it for free.  He came out once and did an inspection, maybe a little crappy, but if he was standing around and talking to you, you should have told him to get to work.     It wasn't his fault the sewer was screwed up and he couldn't complete the work, he still came out and did the rest of the inspection.  I wouldn't expect to pay him the same rate as a full inspection, but something fair for the sewer inspection.