Solar Company Disappeared after installing panels...

[Eddie Lozada]

Hey everyone:

I am in need of some kind of guidance regarding a solar panel install for my primary residence. I signed up in September for solar panels and included in the agreement was an upgraded electrical panel as mine is out of date. On October 1, installers came and installed the panels to our roof and set up the electrical panel unit but did not complete the process.

I was told by the installers that they would not be responsible for the new electrical panel install. They merely mounted in to the side of the house and left everything else beside it. I called my solar representative and they told me it would be up to 30 days for the electrical company to confirm and approve the completion of the install. 

We are now approaching January of 2022 and I have been given the run-around every time I attempt to ask what the hold up is. They continuously put it on the electric company and wash their hands of it. Additionally, they immediately sent me the loan information log in and asked me to set it up and start paying (I have not done this at all). I did not want to get stuck starting the payments without the work begin done.

Is there a way to get out of this with an attorney? In short, I signed the agreement and they installed the panels. The panels are not functioning in any capacity. 

What are my options?

Thank you all in advance.

Eddie