Advice for how to fight a 30 day late mortgage on credit report

[Jordan Meyer]

Hi, I put a loan into forbearance during the pandemic. Prior to this, I had automatic payments deducted on time for about 5 years. After forbearance ended, they told me over the phone that automatic payments would resume.

They didn't. And by the time I caught it it was 30 days late and had appeared on my credit report.

I've called them and asked them to look back at the call recordings, but haven't had success. What should I do? Hire a credit attorney?

Your advice is appreciated!