Home Refi & relationships

[Jordan Northrup]

Hey guys, I need some quick advice on a home refi I'm doing.

I'm refinancing my primary home. The goal is to do a no-cashout refi to drop the PMI and get the payment as low as possible. This house will become a rental when I move in 9-12 months. I've been working with a smaller, regional bank. They gave me decent terms, but I had to buy the rate down and pay higher lender costs. However, I came across another lender who is a national lender and they offered much better terms. Same rate, no discount points, and $900 lender credit, and I'll save $6000 in equity.

Here's the dilemma.  I'm really close to closing with the first company and the loan officer is a commission based guy.  He's playing the emotional card like "I'm 100% commissioned, my family has to eat, are the better terms worth a few bucks a month to you?" Stuff like that.

Those kind of emotional pleas don't really sit well with me; like why didn't he give me better terms in the beginning?  So what is your advice?  Should cancel with him, save money, and burn a bridge?  Or should I take the lesser terms, lose the equity, and maintain a relationship?