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Updated about 8 years ago on . Most recent reply

User Stats

12
Posts
7
Votes
Rex Harris
  • Brooklyn, NY
7
Votes |
12
Posts

What Country were you Born?

Rex Harris
  • Brooklyn, NY
Posted

I was trying to refinances my home and after submitting all the necessary documents to the bank, i received a call from the Bank. 

Banker - I see that you became a US citizen after you turn 21. So what country were you born? 

Me - I am offended that my place of origin is a determine factor for me getting this refinance done with you. Therefore i done think i can do business with you. 

Please tell me was I wrong?

Most Popular Reply

User Stats

615
Posts
172
Votes
Ndy Onyido
  • Toronto, Ontario
172
Votes |
615
Posts
Ndy Onyido
  • Toronto, Ontario
Replied
I will not take an offense here. it might just be part of the due diligence in KYC- know your customer checklist. Am not sure how it operates in the US, but a loan officer here is expected to KNOW the customer.

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