What Country were you Born?

[Rex Harris]

I was trying to refinances my home and after submitting all the necessary documents to the bank, i received a call from the Bank. 

Banker - I see that you became a US citizen after you turn 21. So what country were you born? 

Me - I am offended that my place of origin is a determine factor for me getting this refinance done with you. Therefore i done think i can do business with you. 

Please tell me was I wrong?

[Ndy Onyido]

I will not take an offense here. it might just be part of the due diligence in KYC- know your customer checklist. Am not sure how it operates in the US, but a loan officer here is expected to KNOW the customer.