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Updated over 7 years ago on . Most recent reply

Rex Harris's profile image
Rex Harris's profile image
Rex Harris
  • from Brooklyn, New York
  • Member since Nov 19, 2017
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Rex Harris's profile image
Rex Harris's profile image
Rex Harris
  • from Brooklyn, New York
  • Member since Nov 19, 2017
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Rex Harris
  • Brooklyn, NY
7
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12
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Private Lending & Conventional Mortgage Advice

What Country were you Born?

Rex Harris
  • Brooklyn, NY
Posted

I was trying to refinances my home and after submitting all the necessary documents to the bank, i received a call from the Bank. 

Banker - I see that you became a US citizen after you turn 21. So what country were you born? 

Me - I am offended that my place of origin is a determine factor for me getting this refinance done with you. Therefore i done think i can do business with you. 

Please tell me was I wrong?

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Ndy Onyido's profile image
Ndy Onyido's profile image
Ndy Onyido
  • from Toronto, Ontario
  • Member since Oct 30, 2014
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Ndy Onyido's profile image
Ndy Onyido's profile image
Ndy Onyido
  • from Toronto, Ontario
  • Member since Oct 30, 2014
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Ndy Onyido
  • Toronto, Ontario
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Ndy Onyido
  • Toronto, Ontario
Replied
I will not take an offense here. it might just be part of the due diligence in KYC- know your customer checklist. Am not sure how it operates in the US, but a loan officer here is expected to KNOW the customer.
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