How to Get Mortgage Servicer to Correct Tax Escrow Account

[Lynn McGeein]

I have a mortgage on a property recently purchased in VA. When mortgage was sold, the new servicer strangely paid out of my escrow account both my VA real estate tax on that property and paid MD real estate tax on a property I had sold 6 months previously, before the loan on the new property was ever even applied for. They would not refund or acknowledge their error, and then they transferred loan to another servicer. The MD state assessor researched for me and did refund my money directly to me. But new servicer still has incorrect MD tax escrow and payments scheduled along with the correct VA tax payments, and multiple contacts by phone and writing, including asking for review of escrow, have not changed it at all. They keep telling me they are "elevating" it (3 times now), but it has been 4 months with no resolution. Any ideas on how to get them to stop taking money from me to pay for taxes for a property I no longer own in another state? You would think this would be illegal.