Title Company mixed up documents and recorded stranger on title

[Albert L.]

Has this ever happened to anyone before? Seems like a massive mistake mixing up 2 transactions. One is my refinance along with another couple's title change due to marriage or something like that. I only knew because I looked up the country registrar. Deed of Trust is correct, but Quit Claim Deed shows Seller/Buyer as the stranger so it doesn't make sense.m  They are investigating it now and promised to fix it, but what recourse/compensation should they give me?