Turn-key bumpy start

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Hello BP

I’m off to a bumpy start with a turn-key company. I’m weighing my options and any input would be greatly appreciated.

I purchased a new construction SFH in Atlanta suburbs (Covington). I live in San Francisco. The company told me the houses won't be vacant for over 60 days max, normally rented much faster. Also, rent projections are within $50 of accuracy. In reality, the house sat vacant 4 months (around the holidays) and I ended up agreeing to rent it for $175 less than projected. 43% less cash flow than projected.. I'm already un-happy and tell them they should correct it somehow. They offer to pay the leasing/marketing fee - $900.

Next month I see the bill for $900 leasing fee + $300 for a repair since there was no hot water (in a brand new house - they were responsible for overseeing that the hot water heater was up and running before closing). The house is under warranty and they could of had it sorted out for no cost (if contacted builder) but they went with their own plumber and I can not get reimbursed now. They are not budging when I tell them I need to be reimbursed.

Lots of problems already. The turn-key company partners up with a local PM. With all of these problems in the first 5 months, it’s clear that I need to cut them all out..

• Should I be interviewing PM's in Atlanta?

• How crazy of an idea is it to manage it myself, from CA? I have recommended plumbers, electricians, and handy-men. The house is brand-new and the hope is that it’s not going to be high-maintenance..

I’ve been told turn-key can end up costing you and now I’m paying the price. Thanks for your time, in advanced...

Ryan