Apprasial Gone Wrong.

[Steve Salvini]

I recently went for a refinance on my current duplex and like many people ran into issues with a low appraisal. Despite the fact that we went back with more comparable they were reluctant to use it even though it was on my same street and sold within weeks of my appraisal. They stated that it was "superior" to mine and would not make an adjustment for it.  I'm ok with them saying my place is worth is what it is, and not much I can do about that.  My big issue and one that has me really fired up and trying to get a refund on the appraisal, is that after two attempts and them stating they fixed wrong info on the report in a email, the report is still incorrect.  They have my room count incorrect, they don't have boxes marked with porches, decks, fences and don't have appliances marked in the report.  I know that I'm really scrutinizing this report but it makes me question the credibility of the actual report when I'm seeing errors on things that should be so easy to catch, what am I not seeing that could be wrong.  They had the SF wrong in the first report and we pointed it out and it increased the value by 3,000. 

Is there anything I can do to get a refund and am I just being a little to picky about this?  Everyone I have been dealing with the actual mortgage company has stated that this is not right and I have every right to be angry and want a refund.  I take this with a grain of salt considering they are the ones that are actually loosing out on the deal.

[Steve Salvini]

@Christian Bors I agree not letting it get to me but at the same time it was more expensive because it was a duplex with rentals.  I disagree with the value but oh well it is what it is.  Hard to just let it go when it blew up the refinance since it appraised for exactly what I paid after I put about 10 grand into it and this was a year and a half ago.

@Deanna McCormick it was assigned through the lender, yes.

The appraisers credential are fine, in fact she has no prior complaints, but that does not justify not doing the job correctly.

I've spoken to the Account Executive as well as the Loan originator and they both agree with me that this is unacceptable and are also working on a refund.  The AE also had there internal appraiser look at it and they noticed errors also and were surprised by the errors.  Again, just the fact alone they missed the SF on the first report that decreased the value by 3000.  I have an email out to the appraisal company now to see if there is something that can be done.