Its all about relationships

[Scott Robinson]

I want to share a wholesale experience from this week, a common scenario for many probably:

I got a call from a young lady about a letter we had sent her aunt.  She proceeds to let me know her aunt is in the hospital and the house is scheduled for auction in just over two weeks.  I listened while she talked and expressed my empathy and concern for her aunt.  Over the next 3 days I spoke with her mother and texted them while they tried to locate the foreclosure paperwork.  I was always patient, caring and as informative as I could be.  The first amount they send me is just over $60k, sounds good so far from my analysis but, it is not the final number.  Later that night I find out the actually amount is $115k+, so there goes any possibility of wholesaling the home.  I gently explain that the aunt owes more on the home than it is worth in its current condition and unfortunately buying is not an option for me.  They thank me profusely and let me know a couple of people came to the house offering $90k but "acted strange and creepy", hanging around the house all day after being asked to leave.  They appreciated my patience, kindness, let me know how helpful I had been and thanked God for bringing me to them.  But I haven't done anything, never met them in person!  I took their compliments to heart and appreciate everything they had to say, but still I didn't DO anything.

The above story is to demonstrate that the way we listen and talk to people has a huge effect on their desire to do business with us and what the general public thinks of investors.

Have a great day.