Thoughts on having an Agent available 24/7 ?

[Harvey Gill]

Thinking about how we can improve our online presence and client engagement. The topic of AI keeps coming up, and I'm particularly interested in how it could be applied directly to our websites.

I've noticed more real estate websites recently that have AI agents installed to interact with visitors. They seem designed to handle tasks like:

• Answering market/property questions 24/7,
• Recommend users relevant listings based on their criteria.
• Identifying potential leads and gathering basic contact information.

The promise seems to be twofold: delivering faster, more personalized value to site visitors and automating some of the initial lead capture/qualification process for brokerages.

What are your initial reactions to this?

• Is this something you've considered or even implemented?
• Do you think clients would find value in interacting with an AI for initial queries?
• Could this realistically help filter leads and make our follow-ups more effective?
• Any potential pitfalls or challenges you foresee?

Would love to hear your perspectives ?

PS: One major pitfall that continues to come up is that AI stating something foolish, which is increasingly becoming unlikely.