Should I be concerned?

[Tim Windhorst]

Hello BP community - I got this message from my property manager in Huntsville on Monday (yesterday):

"This is the tenant at XXXX Apt. C. I got a call from Huntsville Utilities last night saying that there is something going on with the water here. They said that the city is concerned about the amount water that is being used. They know it's not us due to the amount being used..." They said they sent a meter reader out already but they don't know were its coming from so they asked us to reach out to the apartment management. They haven't even sent us a bill because of how high it is, there's no way it could of been us using that high amount of water"

"Okay, I was told the meter is spinning like crazy and there is no evidence of the water on the ground, which is why we need to get the leak detector out there to make sure its not under the slab. We have it scheduled for this Thursday."

To get a leak detector out there is $400-$600.

Couple of questions:

- Should I be concerned about the situation and how long it is going to take to get a leak detector out there (4 days)?

- Has anyone dealt with this kind of situation? What was the aftermath?

- Who is responsible for insanely high water bill?

Many thanks!

[Dena Puliatti]

@Tim Windhorst.   The tenant is responsible for the bill.  Once the leak is detected and repaired, send the tenant a coy of the invoice so she can go down to Huntsville Utilities and have her bill adjusted to account for the leak.  Also, the news has been talking about large water bills in the New Market/Gurley area.  They forgot to read the meters for a couple of months and are now back-charging the water.