Best CRM for Commercial/Multi-Family Investing

[Eric Hamm]

I am fairly new to Apartment/Commercial investing. I have been doing most of my marketing and deal making manually. However, I've become overwhelmed with keeping everything flowing and would like a CRM tool (or something similar) to help me with my ever expanding workflow. I am hoping for some suggestions for a CRM tool that is set up well for Apartment/Commercial investing. Most everything I've come across seems to be focused on the SFR Investor, wholesaler, or flipper. Those CRMs may be just fine for what I'm doing, but before I pull the trigger on one of them, I figured I'd ask the experts :)

Here's a partial list of what I'm doing and how I'd like to do it:

1) I am currently identifying properties using Reonomy.  Once I've found the owner of the property, I start a mail campaign (8-10 letters, some of them handwritten at this point) and I call.  I'd like a system that I can import my property owners into that will automate some or all of this process.  For instance, it would remind me to send out the 3rd letter in my campaign to Owner A and my 6th letter to Owner B, etc. on the day they are due to be sent (based on my mailing schedule)

2) I'd like to be able to store OMs and any due diligence on a property all in one digital location

3) I'd like to store all of my lending contacts, contractors, etc. with the ability to make notes as I communicate with them.

4) I'd like to be able to send out LOI's from the system and have them stored with the property file

5) Once I've contracted a property I'd like one place to manage my rehab, etc.

6) Once I've rehabbed the property, I'd like to be able to manage my leasing efforts.

7) Once I've decided to sell the property, I'd like to be able to manage my marketing, etc.

Again, some of the CRM tools I've looked at seem to do some of this, but are geared more towards the wholesaler/flipper with less emphasis on some of the activities I'm wanting to manage (i.e. #s 4-7)

Does anyone have a tool they are using they would recommend?  

Thanks in advance for any and all input!

Eric